Want Accountability? Start with Empathy - Webinar

Do any of your leaders struggle to hold others accountable? Are your supervisors able to consistently build trust? Do your leaders get and give constructive feedback?

IQC - in partnership with the Performance Excellence Network - is pleased to present an online webinar discussion on Thursday, Jan 25: “Want Accountability? Start with Empathy.”  The discussion will be facilitated by Tom Esch of Esch Consulting LLC.

There are many ways to achieve an exceptional work culture. One of the most overlooked aspects of management in construction is the need to balance accountability with empathy. So often people get promoted because of technical work skills and then quickly find they lack effective people skills. This engaging presentation will highlight the “how to” of some of the most powerful work your people will ever do: hold others to a high standard of excellence + safety while maintaining a positive connection.

In this discussion, Tom will explore:

• Three proven methods for holding others accountable
• Simple ways to build trust within “tough guy” cultures
• Best practices for giving and receiving feedback
• Lower your risks of people problems and serious injuries
• Tips for retaining your best workers

This session is Thursday, Jan 25 from 8:00-9:00 CT (optional networking and mingling 7:45-8:00) using Zoom MEETING. Grab your coffee and breakfast, and join us for a rich discussion. Free for PEN/WCPE/IQC members; $20 for non-members.

Can’t make it live but interested in the content? Register anyway: all registered attendees get a link to the recording after the session!