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Cancellation & Refund Policy
- Training course registrations will not be confirmed until registration is complete and billing information is received in full.
- In order to cancel or reschedule a confirmed training submit an email request to iqc@iowaqc.org.
- Refund Policy after submitting in writing:
- Within 21 days, we will refund your registration fee less 10% for processing.
- With 14-20 days notice, we will refund your registration fee less 50% for processing.
- With <14 days, we will apply 30% of your registration to the next session or another class if that class is taken within 90 days.
- No shows and cancellations not made within the specified cancellation period will incur the full cost of registration.
Cancellation by IQC
- IQC reserves the right to cancel any training course due to insufficient enrollment in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date or apply your registration fees to another class.
- IQC is not responsible for any expenses incurred by the customer if a training course is cancelled.
- If a training class is cancelled due to any unforeseen circumstances such as weather or natural disaster, we will reschedule you for the next session of the specific training course.
What information do we collect?
We collect information from you when you register for an event, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to being added to our mailing list. On our mailing list you will receive emails that may include company news, updates, related product or service information, promotions, etc. However, you may opt-out at any time by clicking the unsubscribe button at the bottom of your emails.
Private information Security:
For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider keeps this information encrypted and secure on your behalf.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (respond to your needs, improve web offerings, effectively respond to your needs)
- To improve our website
- To improve customer service
How do we protect your information?
We implement a variety of security measures to maintain the safety of your information We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your payment details are not stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How are we notified if this policy changes?
If we decide to change our privacy policy, we will post those changes on this page.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Mailing Address: 5001 1st Ave SE, Suite 105-303, Cedar Rapids, Iowa 52402
Phone: (319) 398-7101
Email: iqc@iowaqc.org
