You will find helpful resources on this page including articles, Summaries of Network Presentations, and videos. Please contact us if you can’t find what you are looking for.
Knowledge Management 101…Welcome to the Information Age!
Dr. Deb Oliver In 1994, Peter Drucker described a new world of economic order in which knowledge, not labor orRead more.
Making Project Selection Less Painful
Trying to identify, scope, and select continual improvement projects can be downright challenging and frustrating. If you’ve never done itRead more.
Lean Six Sigma Network Presentation June 2016
Audit Tools for Achieving Performance Excellence and Delighted Customers, with Rob Taylor & Katie Freeman of the Iowa Quality Centery:Read more.
Creating a We-centric Culture….The Most Valuable Competitive Advantage
By Deb Oliver, Organizational Performance Consultant, Iowa Quality Center As we all know, the leader’s role in any type ofRead more.
ISO 9001:2015 Revisions
Des Moines Network Meeting -January 2016 Meeting New Requirements, presented by Rob Taylor of Gleason, Taylor & Associates, Inc.Read more.
Process Basics with Dean Bliss
Lean Six Sigma Network meeting from February 2016Read more.
Finding Quality Leaders and Advocates
What are the characteristics of a leader? There are a variety of books on the market that will take youRead more.
ISO 2015, Risk Management, and FMEA’s
Coming soon are updates to the ISO-9000 Standards. A significant part of the standard that has been revised is anRead more.