Iowa Recognition for Performance Excellence

Our goal is to deliver value and improve performance excellence across the State of Iowa through the use of the Baldrige Criteria. 

December 23, 2019

2019 Iowa Recognition for Performance Excellence Honors Role-Model Organizations

Businessolver, ChildServe, University of Iowa College of Education, Cambridge Investment Group and Iowa Donor Network will receive IRPE Awards

Cedar Rapids, Iowa- December 23, 2019 The Iowa Recognition for Performance Excellence (IRPE) Judges and the Iowa Quality Center (IQC) Board of Directors proudly announce recipients of the 2019 Iowa Recognition for Performance Achievements.

The Iowa Recognition for Performance Excellence is Iowa’s National Baldrige-based process designed to recognize role model organizations in education, manufacturing, nonprofit, healthcare and business. 

“The purpose of the IRPE is to recognize organizations that are on the journey of excellence, desire feedback against a criteria that reflects what world-class organizations do – the Baldrige criteria,” said IQC Executive Director Scott Burgmeyer. “to be on the excellence journey and make the commitment to submit an application and about 1500 hours of assessment by expert examiners reflects the level of commitment these organizations.

The Iowa Performance Excellence (iPEX) Conference will recognize the following applicants at the annual conference in May 2020:

Honored at the Tier 4  Trail Guide – Gold Achievement
Businessolver, West Des Moines, Iowa
Since 1998, Businessolver has delivered market-changing benefits administration technology supported by an intrinsic responsiveness to client needs. Businessolver empowers clients to maximize their benefits program investments, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections.

Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. Businessolver is committed to delivering the Right Benefits, in the Right Place, at the Right time. The company has 8 locations across the country, with the headquarters in West Des Moines, Iowa.

Contact- Leah Moyer, VP, Operations Excellence

Honored at the Tier 4 Trail Guide Level – Bronze Achievement
ChildServe, Johnston, Iowa
ChildServe improves the health and well-being of nearly 4,600 children in Iowa each year. As a specialty pediatric healthcare organization, ChildServe utilizes a multidisciplinary team of experts to identify and meet the unique needs of children with developmental delays, disabilities, injuries and other special healthcare needs. ChildServe is CARF-accredited with specialties in pediatrics, autism, and brain injury. The Des Moines Register named ChildServe to its Top Workplaces in Iowa list for the sixth consecutive year in 2019. The organization employs more than 1,400 team members and is one of the largest nonprofit organizations in the state with locations in Ames, Des Moines and Iowa City.

Contact – Dave Comstock – Senior Vice President

Honored at the Tier 4 Trail Guide Level – Bronze Achievement
Iowa Donor Network, North Liberty and Johnston, Iowa
Iowa Donor Network is a small non-profit organization operating as the primary contact for organ, tissue and eye donation services in Iowa. Located in North Liberty and Altoona, Iowa the Iowa Donor Network mission is: Working together to transform lives through organ and tissue donation.

Iowa Donor Network
Contact – Jennifer Houtman – Director of Continuous Improvement, 319-665-3787
Suzanne Conrad, CEO, 319-665-3787

Honored at the Tier 3 Navigator Level – Leadership Achievement
University of Iowa – College of Education, Iowa City, Iowa
The UI College of Education has a rich legacy. In 1847, Iowa legislators created the State University of Iowa, the state’s first public institution of higher education to provide teacher training for Iowa’s growing population. In 1872, the UI created the nation’s first permanent college-level department of education.  Today, the University of Iowa College of Education provides a strong foundation to more than 1,000 graduate and undergraduate students in four different academic departments.  The college is the top-ranked college of education in the state of Iowa, with nearly 28,000 alumni leading across the state, nation, and globe.

University of Iowa – College of Education
Contact Bettina Hass – Executive Assistant to the Dean 319.335.6182

Honored at the Tier 3 Navigator Level  – Ruby Achievement
Cambridge Investment Group, Fairfield, Iowa
Cambridge Investment Group, Inc. is a financial solutions firm focused on serving independent financial advisors and their investing clients. Cambridge is also a national corporation with a registered investment advisor as well as an industry leading independent broker-dealer.  Cambridge’s purpose is to make a difference in the lives of their advisors, clients, and associates. Cambridge focuses on this by continuously improving and refining their competitive differentiation, unique culture, customizable experience, and superior quality.

Cambridge Investment Group
Contact – Amanda Reineke – VP, Accounting & Continuous Improvement 641.472.5700

About IQC
The Iowa Quality Center (IQC) is an independent 501(c)(3) nonprofit organization that was established more than 20 years ago as a result of a collaboration between Kirkwood Community College and Grant Wood AEA (Woods Quality Center).  IQC works to be a catalyst to transform individuals and organizations from good to great to excellent.  IQC networking groups, consultation, and membership activities take place throughout the state.

Scott Burgmeyer, Executive Director – IQC