Organizations that rely on providing services depend heavily on building relationships you’re your customers to maintain loyalty and build trust for future sales. Iowa Quality Center members find our networking, training, and assessment valuable to their sustainability and have gained knowledge and guidance in areas such as:
- Leadership’s approach to development and deployment of your strategic plan.
- Alignment of your workforce with the voice of the customer.
- Systematic methods of communicating a customer centric approach with levels of satisfaction constantly monitored.
- Teamworkto ensure that the workforce is educated and capable of providing value to the customer.
- Decisions are made based on data that are reliable and secure for your organization.
- Continual improvement tools such as lean and six sigma.
- Monthly sharing networks located across the state.
- Organizational assessmentfor gaps using the Iowa Quality Center assessment method.
The Iowa Quality Center helps you understand your organization from a systems perspective and leads you to Be Your Best through application experience. Contact the Iowa Quality Centertoday for a consultation on your needs.