Lean Six Sigma Green Belt | Print |

Customer Centric Lean Six Sigma Green Belt Training


$3200 Non-Member
$2700 Member

Next Green Belt Training:

May 22-26, 2017  REGISTER Kirkwood Community College, Linn Regional Center, Hiawatha, Iowa

June 19-23, 2017  REGISTER

Customer Centric Green Belt is designed to align with the Customer Centric Yellow Belt and Black Belt Certifcations by focusing closer to the customer. Completion of the Green Belt training is prerequisite to the Black Belt Certification.  The Iowa Quality Center (IQC) is committed to keeping the "Customer" in the sights of your processes.

In this project based course, participants develop problems solving facilitation skills using the DMAIC (define, measure, analyze, improve and control) cycle and a 7 step process to improve projects and processes resulting in organizational change.

At the end of this course participants will have the knowledge and skills to:

  • Build leadership capacity.
  • Employ problem solving tool competencies and apply a systematic approach to process improvement.
  • Projects are completed and supported through collection of data and proper interpretation to eliminate future issues (setbacks, complications).
  • This problem solving approach begins to impact the organizational culture leading to proactive behaviors within the workforce.
  • IQC trainers are available for continued mentoring of projects.

Body of Knowledge:

  • Facilitation skills
  • Team building
  • Theory of Profound Knowledge
  • Systems thinking
  • Systems analysis
  • Process mapping
  • Statistical Process Control
  • Pareto diagrams
  • Cause and effect
  • Root cause analysis
  • Failure mode effect analysis
  • Capability analysis
  • Histograms
  • If then charts
  • Capacity matrix
  • Change leadership
  • Kaizen process
  • Force field analysis
  • Value Stream Mapping
  • 5 S
  • Cellular Manufacturing
  • Kanban

Target Audience:
Anyone interested in leading project teams, potential leaders, and professional development. (Green Belt Certifications achieved outside of the IQC will be considered for Black Belt Certification).

40 hours of classroom training over the course of 5 days, plus the presentation of a project to the IQC and project sponsor within your organization.


Lean 6 Sigma Yellow Belt Training
April 26-27, 2017
Lean 6 Sigma Learning Network
May 2, 2017
NEW Quad Cities Learning Network
May 17, 2017